Privacy Policy

1. Personal Information We Collect

  • Contact & Account Data: First and last name, email, mailing addresses, phone number, username, and password.
  • Purchase & Transaction Data: Order history, billing and delivery addresses, and item details needed to process and fulfill your order.
  • Cryptocurrency Wallet Data: Public wallet addresses and transaction hashes utilized during decentralized payment checkouts. We never collect or store your private keys.
  • Communications & Marketing Data: Information provided via customer support emails, feedback, and your preferences for receiving our anime event updates and promotional newsletters.

2. How We Use Your Personal Information

  • Service Delivery: To operate our online store, process your figure pre-orders and purchases, manage your account, and facilitate logins via Google or Facebook.
  • Security & Fraud Mitigation: To send verification codes via email/SMS, detect suspicious transactions, and prevent bot activities.
  • Direct Marketing: We may send AnimeFigure Hub’s marketing communications as permitted by law. You can opt-out of these communications at any time via the “Unsubscribe” link.

3. Data Sharing & Payment Processors

  • Service Providers: We share necessary data with trusted third parties who assist our operations (e.g., international logistics, secure hosting, and analytics).
  • Payment Security: We do not collect or store credit/debit card information. All traditional fiat payments are securely encrypted and processed directly by our payment gateways. All cryptocurrency transactions are verified directly via decentralized blockchain networks.
  • Legal Compliance: We may disclose your information to comply with applicable laws, legal processes, or lawful government requests.

4. Children’s Privacy

Our Service is not directed to individuals under the age of 13 (or 16 in the EEA). We do not knowingly collect personal information from minors.

5. Your Acceptance of These Terms

By using this Site, you signify your acceptance of this policy. If you do not agree, please do not use our Site. Your continued use following updates to this policy deems your acceptance of those changes.

Copyright & Infringement Policy

AnimeFigure Hub respects the intellectual property (IP) rights of third parties and is committed to removing infringing or counterfeit products from our catalog. We strictly source from licensed distributors to guarantee 100% authenticity.

If you have a good-faith belief that your IP right has been violated, please email us at support@animefigurehub.shop with the following:

  1. Identification of the copyrighted work or trademark claimed to be infringed.
  2. The exact URL link, Product ID, or location of the alleged infringing material on our website.
  3. Your official contact details (address, phone number, and email).
  4. A signed statement under penalty of perjury that the information in your notice is accurate and that you are the authorized IP owner.