Terms of Service

Welcome to AnimeFigure Hub (Animefigurehub.shop). By accessing our website and utilizing our shopping services, you (The Customer) are deemed to have read, understood, and accepted the legally binding terms and conditions listed below.

Animefigurehub.shop reserves the right to add, delete, alter, or modify these terms and conditions at any time without prior notice. Customers are advised to review these terms carefully each time they utilize our services.

1. Nature of Service & Product Authenticity

Animefigurehub.shop is a specialized premier e-commerce platform dedicated to sourcing and retailing authentic anime action figures, scale statues, and official anime merchandise. We guarantee that all items curated in our store are 100% legally licensed products sourced directly from official manufacturers or authorized global distributors.

2. Cryptocurrency Pricing & Payment Finality

  • Currency Standard: All prices listed on Animefigurehub.shop are denominated in US Dollars (USD).
  • Web3 Settlements: All purchases are settled exclusively via secure, encrypted decentralized cryptocurrency networks (supporting USDT_ERC20, USDT_TRON, BTC, ETH, TRX, BNB, etc.).
  • Payment Finality: Due to the immutable nature of blockchain technology, once a transaction hash is generated and confirmed on-chain, the payment is considered final. Orders cannot be reversed or recalled through traditional banking recall methods.

3. Order Processing & Global Logistics

  • Order Cut-off Times: Orders received before 3:00 PM (GMT+8) will be processed the same business day. Orders received after 3:00 PM will be processed on the following business day.
  • Worldwide Free Shipping: We provide international shipping to accessible countries worldwide. All orders are sent via reliable international couriers and cargo partners.
  • Delivery Conditions: Final delivery to your doorstep is handled by our international courier partners and local postal infrastructures. Animefigurehub.shop cannot guarantee a specific hour of day for final local delivery.
  • Package Separation: We reserve the right to dispatch items from the same order in separate packages if restricted by dimensions, weight limits, or specific international customs courier regulations.

4. Failed Deliveries & Recipient Refusal

  • Incorrect Address: The Customer is solely responsible for providing a complete, accurate, and valid shipping address at checkout. Animefigurehub.shop is not liable for missed, delayed, or lost deliveries resulting from incorrect or incomplete addresses provided by the buyer.
  • Recipient Refusal: If a package is rejected by the recipient upon delivery for any non-qualifying reason, or if the package is returned to our fulfillment center due to repeated failed delivery attempts (e.g., recipient not home, failure to coordinate with local post), Animefigurehub.shop reserves the right to charge the customer for the original shipping overheads and handling fees before any partial credit can be discussed.

5. Limitation of Liability

  • Force Majeure: Animefigurehub.shop shall not be held responsible or liable for any delayed, missed, or seized deliveries caused by events outside our reasonable control, including but not limited to customs border holdups, curfews, government acts, natural disasters, national holidays, strikes, or acts of war.
  • Maximum Liability: In any event where damages are legally proven, the maximum financial liability of Animefigurehub.shop shall be strictly restricted and limited to the exact retail cost paid by the customer for the specific item under dispute. Delayed or early deliveries shall not entitle the user to any external damages or punitive compensation.

Contact Us

For any legal inquiries, clarification of these terms, or bulk order consulting, please reach out directly to our corporate compliance team at: support@animefigurehub.shop.